Accessories Disclaimers

As with anything you purchase, it isn't indestructible or designed to last forever unfortunately. Always check your dog's accessories for wear and tear prior to use each time. It is the customer's responsibility to determine the suitability of the product for their pet.

We do not refund or replace for general wear and tear, only genuine faults will be resolved after thorough inspection. We guarantee our pet wear and accessories at the time of purchase against material defects and workmanship. Any warranty claims must be received within 60 days of purchase, otherwise we are unable to replace any items (please email info@bigandlittledogs.com).

Wear and tear will depend on your pet's individual everyday lifestyle. If they wear something everyday, swim in it, roll around in it, you are likely to see wear and tear a lot quicker than if they only wear it every so often.

We are unable to take responsibility for any injury or loss caused by the use or misuse of our products.

Print colours may vary across the our range due to different fabrics used for each item. Designs are made as a repeat pattern so each harness will be unique. 

Owners must ensure they have purchased the correct size for their dog by using the size guides available. We are not responsible for the incorrect size being purchased. Dog harnesses must fit at the neck and chest to be suitable. We are unable to alter harnesses and items to requirements. 

We do not recommend our harnesses for dogs that are excessive pullers as this will eventually cause tears in the item, making it not fit for purpose. 

We recommend hand washing (or gentle cold machine washing). Products should be left flat to dry (never put accessories in the drier due to plastic features, this may also cause shrinking).